Holiday Inn - the niu, Franz Vienna by IHG

The location was excellent, the room was very comfortable and the breakfast was amazing

Hassle-free contact with hotel staff. Cleanliness. Tasty breakfast.

Property was clean, breakfast was decent. Hotel location was great (Tram Station was in front of the hotel which connects to Vienna Central).

This is the second time I stayed at the niu Franz because of the accessibility to public transportation and vicinity to where I was moving. The price is very fair and everything you need is very close. The Tram line 2 is right on the corner of Innstraße and the Traisengasse Regional Train station is a five minute walk with connections to all the major points on the east side of Vienna and directly connects with the Hauptbahnhof. The staff are very friendly and accommodating. I didn't have very much interaction with them during my stay but when I left I always heard a friendly "good morning". The restaurant staff for breakfast were also very friendly and made sure the buffet was stocked and the dining area cleared and clean. Breakfast was really good and had a variety of traditional breakfast items such as breads, meats and cheeses, muesli, cereal, yoghurt, fruit cocktail and whole fruit, as well as higher protein items like sausage, bacon and eggs. If you want something sweet, they have that too. They have a coffee machine that will make most types of coffee drinks such as cappuccino, macchiato, espresso, or Americano and Cafe Crema. They also have a selection of Tea and infused water. Lastly they have a nice bar area which is typically run by the from desk staff during the day but they have a bar tender in the evenings. They also have a "grab-and-go" area with drinks and a selection of snacks.

We had an amazing big room on the 7th floor, we loved it! The room was spotless, bathroom super clean, and the hotel was really quiet. We loved the location, as the No2 Tram stopped right outside the hotel and within 20 mins you could be in the centre, the train station was just just round the corner, and the local bar and Spar provided amazing food and drink. The hotel staff we really friendly, helpful and approachable. We used the hotel bar once, and enjoyed the seating area, we didn't realise there was a sit out area until the day we left. We didn't use the hotel for breakfast as we picked up a pastry from some of the amazing local pastry/coffee shops, Would absolutely come back to this hotel. Would also be keen to try other hotels in the chain. Loved the décor and the modern feel. Didn't want to come home!